Express press service
CHENNAI: Indian national carrier Air India confirmed on Friday it had suffered a major cyberattack in which the personal data of millions of passengers was stolen. Stolen data includes sensitive information such as passenger passport and credit card details.
This incident affected approximately 4,500,000 people affected worldwide and concerns personal data recorded between August 26, 2011 and February 3, 2021, said Air India in a town.
“This is to inform you that SITA PSS, our passenger service system data processor (which is responsible for storing and processing passenger personal information) had recently been the subject of a cybersecurity attack leading to a personal data of some passengers leaked. The incident affected around 4,500,000 people worldwide, ”the national carrier said in a statement.
He added: “The breach involved personal data recorded between August 26, 2011 and February 3, 2021, with details such as name, date of birth, contact details, passport information, ticket information, Star Alliance and Air India frequent flyer data (but no password. data has been affected) as well as credit card data. ”
However, the airline said CVV / CVC data of credit card holders was not stored in their data. He also asked passengers to change their passwords when necessary to ensure the security of their personal data.
Air India said it received the first information about the data breach on February 25 and the identity of those affected was received on March 25 and April 5. Other global airlines, especially those that are part of the Star Alliance, are said to be likely affected by the data breach as well.
According to Air India sources, the carrier has set up a call center to help passengers affected by the breach.
The confirmation of this violation comes at a time when Air India is in the final stage of its divestment process. According to government sources, the loss-making airline will soon be sold to a private player.